Shipping Policy
Effective Date: 09/24/2025
Thank you for shopping at Smuggler’s Lounge!
We are committed to getting your order to you quickly and securely. This policy outlines the shipping options we offer and how we process your orders.
Shipping Provider
We use ShipStation as our trusted shipping partner to ensure efficient and reliable delivery of your order. ShipStation integrates with various carriers to provide you with a variety of shipping options at checkout.
Order Processing
Orders are typically processed within 1-2 business days from the time you place your order. You will receive a confirmation email with tracking information once your order ships.
Shipping Rates
Shipping rates are calculated at checkout based on the weight and dimensions of your order, as well as your chosen shipping method and destination. We offer a variety of shipping options to meet your needs and budget. You will see the available shipping rates before you complete your purchase.
Free Shipping
We may offer free shipping promotions from time to time. These promotions will be clearly advertised on our website and during checkout.
Delivery Times
Delivery times will vary depending on your chosen shipping method and your location. Estimated delivery times will be displayed at checkout.
International Shipping
We currently do not offer international shipping. However, we are exploring this option and may offer it in the future.
Tracking Your Order
You will receive a confirmation email with a tracking number once your order ships. You can use this tracking number to track the progress of your delivery on the carrier’s website.
Returns and Exchanges
For information on our return and exchange policy, please visit our Returns & Exchanges page.
Changes to Our Shipping Policy
We reserve the right to modify this Shipping Policy at any time. We will post any changes on our website.
Contact Us
If you have any questions about our Shipping Policy, please contact us at:
Smuggler’s Lounge
123 S Railroad St.
Eagle River, WI 54521
Phone: (715) 479-3456
Email: thehorseradishking@gmail.com